Privacy Policy

At Jackbit Casino, your privacy is our priority. We are fully committed to protecting your personal data and ensuring transparency in how we handle your information. This Privacy Policy outlines the ways in which we collect, process, and safeguard your data when you engage with our platform. By understanding our practices, you can make informed decisions and enjoy a secure gaming experience.

Data Processing

This policy explains how Jackbit Casino complies with applicable gambling and data protection laws, including the General Data Protection Regulation (GDPR). The processing of personal data is crucial for account management, gameplay access, and legal compliance.

Jackbit Casino is operated by Dama N.V., a company registered and established under the laws of Curaçao, with operations supported by its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a gaming license issued by Antillephone N.V.

By using our services, you agree to the terms outlined in this Privacy Policy. We may revise this policy from time to time, and we encourage you to review it regularly. Your continued use of Jackbit Casino implies acceptance of any updates.

Information We Collect

We collect different types of personal information to provide you with secure, seamless, and compliant service. This includes:

Registration and Profile Data: Information you provide when signing up, such as name, email address, date of birth, and proof of identity.
Communication History: Records of interactions with our support team, including emails, live chat, or submitted forms.
Gameplay and Transaction Data: Details of bets, deposits, withdrawals, and site activity.
KYC and Compliance Data: Documents and information submitted for verification purposes to meet regulatory requirements.

How We Use Your Data

Your personal data may be used for the following purposes:

Creating and managing your user account.
Processing payments and facilitating withdrawals.
Performing identity verification and meeting AML/CTF obligations.
Sending service notifications and optional promotional materials.
Protecting the platform against fraud and abuse.
Complying with legal and licensing requirements.
Enhancing user experience and improving services through analytics.

Marketing and Communication

With your consent, Jackbit Casino may use your contact information to send you updates, promotions, and special offers. You can opt out at any time through your account settings or by reaching out to our support team. We respect your preferences and will act promptly on your request.

Jackbit Casino does not sell or lease your personal data. However, information may be shared securely with:

Internal Entities: Companies within our group, to provide a unified and efficient service experience.
Trusted Service Providers: Including payment processors, identity verification services, and data analytics platforms—always under binding confidentiality agreements.
Regulatory Authorities: When disclosure is required to comply with legal obligations or enforcement of our terms.

Data Security and Retention

We implement strict security controls to safeguard your personal data against unauthorized access, loss, or misuse. All data is stored using encrypted protocols and regularly reviewed security systems. Personal data is retained for as long as necessary to meet regulatory and legal requirements—typically, no less than five years after account closure as mandated by anti-money laundering regulations.

Cookies and Tracking Technologies

Jackbit Casino uses cookies and similar technologies to enhance your browsing experience, collect site performance data, and support personalized services. You can modify your cookie settings via your browser at any time. Please note that some site features may not function properly if cookies are disabled.

Your Rights and Contact

You have several rights regarding your personal information:

Right to access and review your data
Right to correct inaccurate or outdated information
Right to delete your data, where legally allowed
Right to withdraw marketing consent
Right to file a complaint with a data protection authority

If you have questions or wish to exercise any of your rights, please contact our Data Protection Officer (DPO) via the official email listed on our website. We aim to address all privacy-related requests quickly and professionally.

Jackbit Casino is committed to maintaining a secure, fair, and transparent gaming environment. Your privacy matters to us, and we thank you for placing your trust in our platform.